Monday, February 21, 2011

We Love "Thank You Emails"

Just received this thank you and wanted to share it with all of you. This is why we love our business of helping people.

Begin forwarded message:


Just wanted to let you know, on behalf of my family, how happy we were with the work you did handling the sale of my Grandparents house.
As you knew from the beginning, it was a deeply emotional process for many of the family members and you handled the situation with sensitivity and care.  You were also extremely upfront and open though out the entire process.  Your advice was spot on, and you earned the trust of each family member that you had communication with.

Thank you for helping us progress through such a difficult time and help us achieve closure on the estate.  We will be sure you refer others to you in the future. 

Best wishes to you and your family,
Maya Lily March

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